Kore.ai

Kore.ai is an enterprise conversational AI platform provider delivering intelligent virtual assistants and process automation for customer and employee experiences. Its XO Platform enables no-code development of AI-powered chatbots and voicebots across multiple industries, with over 500 pre-built conversational templates and integrations. The company raised $150 million in funding led by FTV Capital, with participation from Nvidia and Vistara Growth. Kore.ai serves over 400 enterprises including AIG, Cigna, AT&T, PNC Bank, and Mercedes-Benz, processing over 2 billion interactions annually. The platform supports 100+ languages and integrates with major enterprise systems including Salesforce, SAP, ServiceNow, and Microsoft Teams. Kore.ai's AI capabilities span intent recognition, entity extraction, sentiment analysis, and multi-turn dialogue management, with automatic fallback to human agents when needed. The company has been recognized as a Leader in Gartner's Magic Quadrant for Enterprise Conversational AI Platforms and holds ISO 27001 and SOC 2 Type II certifications. Its industry-specific solutions include pre-built workflows for banking, healthcare, insurance, retail, and HR use cases, enabling rapid deployment with measurable ROI.