Ruby
Ruby (Ruby Receptionists) is a Portland, Oregon-based virtual receptionist company founded in 2003 that has grown from a boutique answering service into one of the largest players in the space, …
What Ruby Does
Ruby (Ruby Receptionists) is a Portland, Oregon-based virtual receptionist company founded in 2003 that has grown from a boutique answering service into one of the largest players in the space, with 700+ receptionists serving more than 14,000 businesses across North America. Ruby's positioning is "people-powered, AI-enhanced": live receptionists answer calls and web chats using proprietary software and AI-supported call flows, and the company now offers a 24/7 Ruby AI receptionist alongside its human service.
Ruby reports capturing more than 1.6 million leads per year for small businesses ranging from law firms and medical practices to home-services companies, making it the established hybrid human-plus-AI option among AI receptionist providers.
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