Parloa

Parloa is a European leader in agentic conversational AI for customer service, best known for its strength in voice. Founded in 2018 by Malte Kosub (CEO) and Stefan Ostwald (CPO), with teams in Berlin, Munich, and New York, Parloa builds an AI Agent Management Platform (AMP) that lets enterprises design, test, deploy, and monitor AI agents handling phone and chat conversations at contact-centre scale.

The platform pairs natural, low-latency voice with the controls large operations need — simulation, guardrails, and analytics — and is used by major brands across telecom, insurance, and financial services. Parloa surpassed $50 million in annual recurring revenue in late 2025 and has raised more than $560 million in under four years: a $120 million Series C at a $1 billion valuation in mid-2025, followed just months later in January 2026 by a $350 million Series D led by General Catalyst that valued the company at $3 billion.

Choose Parloa when natural enterprise voice automation and operational control are the priority.