Retail AI Companies 2025

Anvenssa AI

London, United Kingdom

Anvenssa AI builds and deploys autonomous AI agents and agent-driven workflows for e-commerce automation and business process optimization.

Nexdata is a global AI data service provider founded in 2011, with over 13 years of experience empowering 10,000+ companies worldwide to enhance AI model performance. Headquartered in Singapore with operations in California, Nexdata owns an extensive library of off-the-shelf datasets including 200,000 hours of speech data and 800TB of image data. The company provides flexible data collection, annotation, and curation services across image, text, video, audio, and sensor data. ISO9001 certified, serving automotive, retail, finance, and high-tech sectors with diverse, high-quality training datasets.

Samasource

Samasource is a social enterprise that delivers high-quality training data while employing underserved communities. The company specializes in image, video, and text data annotation for industries like healthcare, retail, and automotive.

Talkdesk is a cloud contact center and customer experience automation vendor founded in Portugal and now operating from Palo Alto and San Francisco, with roughly 1,500 employees, an estimated $314 million in revenue, roughly $498 million in total funding, and a valuation reported above $10 billion after its Series D financing. The company has been recognized as a Gartner Magic Quadrant Leader for CCaaS for five consecutive years and positions its platform around enterprise customer experience transformation rather than basic chatbot deployment. In June 2025 it launched Talkdesk CXA, or Customer Experience Automation, as a category expansion beyond classic CCaaS, describing a multi-agent AI system that discovers, builds, orchestrates, and measures automation across the customer journey while remaining compatible with existing contact center environments, including on-premises deployments. Its product stack includes Talkdesk Autopilot for agentic voice and digital self-service in 59+ languages trained on accents, slang, and idioms, Talkdesk Copilot with next-best actions, knowledge retrieval, transcription, smart scripts, and AI translation, Talkdesk Navigator for AI-powered routing, CXA Operations Center launched in March 2026 for hybrid AI and human workforce observability and simulation, Interaction and Quality Analytics, and Talkdesk Identity for voice and number verification. Commercial packaging includes CX Cloud Digital Essentials at $85 per user per month, Voice Essentials at $105, Elite at roughly $145 to $165, Industry Experience Clouds at $225, and custom pricing for CXA; Vendr has reported a median buyer spend near $82,000 annually. Ecosystem relationships include Salesforce through Service Cloud Voice and expanded collaboration in October 2025, ServiceNow, Accenture as an EMEA reseller, and the AppConnect marketplace. Named customers and references include IBM, Shopify, and more than 1,400 enterprises, with specific industry packaging for healthcare, financial services, and retail, making Talkdesk a stronger fit for organizations modernizing cloud contact center operations while layering in AI automation and observability.

Kore.ai is an enterprise conversational AI platform provider delivering intelligent virtual assistants and process automation for customer and employee experiences. Its XO Platform enables no-code development of AI-powered chatbots and voicebots across multiple industries, with over 500 pre-built conversational templates and integrations. The company raised $150 million in funding led by FTV Capital, with participation from Nvidia and Vistara Growth. Kore.ai serves over 400 enterprises including AIG, Cigna, AT&T, PNC Bank, and Mercedes-Benz, processing over 2 billion interactions annually. The platform supports 100+ languages and integrates with major enterprise systems including Salesforce, SAP, ServiceNow, and Microsoft Teams. Kore.ai's AI capabilities span intent recognition, entity extraction, sentiment analysis, and multi-turn dialogue management, with automatic fallback to human agents when needed. The company has been recognized as a Leader in Gartner's Magic Quadrant for Enterprise Conversational AI Platforms and holds ISO 27001 and SOC 2 Type II certifications. Its industry-specific solutions include pre-built workflows for banking, healthcare, insurance, retail, and HR use cases, enabling rapid deployment with measurable ROI.

Yellow.ai is a global enterprise conversational AI company providing autonomous customer and employee experience solutions through its Dynamic Automation Platform (DAP). The platform combines generative AI, conversational AI, and live agent capabilities to deliver omnichannel support across voice, chat, email, and messaging apps. Yellow.ai has raised over $100 million in funding from investors including Sapphire Ventures, Lightspeed Venture Partners, and Salesforce Ventures. The company serves over 1,100 enterprises across 85+ countries, with customers including Sony, Hyundai, Domino's, FedEx, and Waste Management. Its platform processes over 12 billion conversations annually and supports 135+ languages. Yellow.ai's proprietary Dynamic Automation Platform features no-code bot building, dynamic synthetic training data generation, and AI-powered agent assist capabilities. The company holds ISO 27001, SOC 2, and HIPAA compliance certifications. Yellow.ai has been recognized in Gartner's Magic Quadrant for Enterprise Conversational AI Platforms and ranked among the top 50 AI companies by Forbes. Its industry-specific vertical solutions span banking, insurance, retail, telecom, healthcare, and government sectors.

Bland AI is an enterprise-grade conversational phone agent platform that enables companies to automate inbound and outbound call workflows using AI agents that sound and behave like human representatives. Founded in 2023 by Isaiah Granet and Sobhan Nejad, Bland has raised $65 million total across three rounds, including a $40 million Series B in early 2025 led by Emergence Capital and a $16 million Series A led by Scale Venture Partners with backing from Y Combinator, Max Levchin (PayPal founder), Jeff Lawson (Twilio founder), and Piotr Dabkowski (ElevenLabs CTO). The platform went from pre-seed to Series B in under 10 months, reflecting exceptional enterprise demand. Bland provides programmable voice agents with customizable voices, real-time data extraction, seamless CRM integrations, and full developer control via code execution nodes, custom logic trees, knowledge base scraping, and voice cloning. It handles inbound call qualification, appointment setting, customer support escalation, debt collection, and outbound campaign automation. Enterprise clients across healthcare, financial services, real estate, and e-commerce use Bland to replace legacy IVR systems and reduce call center headcount. Pricing starts at $0.09 per minute with additional costs for voice cloning and enterprise SLA tiers. Rosie AI, the leading AI receptionist for home-services SMBs, is an exclusive Bland partner for voice quality. Bland is used by Fortune 500 companies requiring secure, scalable, HIPAA-capable telephony automation.

Phenom is an AI-powered Intelligent Talent Experience platform serving 500+ global enterprises including Merck, Siemens, Cummins, and Bosch. The company has raised $169M across seven funding rounds—including a $100M Series D led by B Capital Group with participation from Dragoneer Investment Group and OMERS Growth Equity—at a $1.3B valuation. Founded in 2010 and headquartered in Horsham, PA, Phenom's platform covers the full talent lifecycle across four stakeholders: candidates (Career Site and CX chatbot), employees (internal mobility and EX portal), recruiters (AI-powered RX talent sourcing and screening), and managers (MX analytics). Phenom's X+ Ontologies power the AI matching engine with verticalized AI agents tailored by industry—including specialized agents for healthcare, financial services, retail, and manufacturing. In February 2025, Phenom acquired EDGE to strengthen workforce planning tools. In April 2025, Phenom announced a strategic alliance with Deloitte for enterprise AI talent transformation. In April 2026, Phenom acquired Plum, adding behavioral science and talent assessment capabilities. The platform integrates with Workday, SAP SuccessFactors, Oracle HCM, ADP, and 300+ HRIS and ATS systems. Phenom's Intelligent Automation capabilities reduce time-to-fill by 35–50% and improve quality-of-hire scores through structured candidate scoring and competency matching. The company holds SOC 2 Type II, ISO 27001, and GDPR compliance certifications. Gartner recognized Phenom as a Leader in the 2025 Magic Quadrant for Talent Acquisition Suites.

HireVue is the enterprise leader in AI-powered video interviewing, game-based behavioral assessments, and skills validation—trusted by 60% of the Fortune 100 and 1,150+ enterprise customers worldwide. Founded in 2004 in South Jordan, Utah, HireVue was acquired by The Carlyle Group in 2019 and has since expanded to process over six million interviews annually. Platform capabilities include asynchronous video interviews with AI-powered transcription and trait analysis, structured interview guides with competency-based scoring, game-based assessments measuring cognitive ability and behavioural traits without requiring résumé review, live video interviewing with collaborative evaluation tools, and coding assessments with real-time pair programming environments. HireVue serves customers across consumer packaged goods, retail, financial services, healthcare, and tech—including Vodafone, Nike, Intel, Hilton, Qantas, Carnival Cruise Lines, and HealthSouth. The platform reduces time-to-hire by 50–90% in high-volume hiring contexts (retail, hospitality, logistics) and improves quality-of-hire predictors through structured, validated assessment science. HireVue's bias mitigation features include structured evaluation frameworks, bias auditing dashboards, and regular algorithmic audits by third-party industrial-organizational psychologists. Compliance certifications include SOC 2 Type II, ISO 27001, GDPR, EEOC guidelines, and ADA accommodations. The platform integrates with Workday, SAP SuccessFactors, Oracle Taleo, Greenhouse, iCIMS, Lever, and 40+ ATS/HRIS systems via native connectors and REST APIs.

refibuy.ai

Analysis, research, and practical guidance on how AI agents are reshaping product discovery, shopping, and commerce infrastructure.

Yozo.ai is a UAE-based startup offering an AI-native revenue engine for e-commerce merchants, using machine learning to optimize sales and enhance customer engagement.

Moonshot AI provides a no-code generative AI platform that autonomously evolves websites to increase conversions, sales, and revenue for e-commerce companies.

Blue Yonder is the world's leading end-to-end supply chain platform, serving 3,500+ global customers including 7 of the 10 largest retailers and 8 of the 10 largest 3PLs. Acquired by Panasonic in 2021 for $8.5 billion — one of the largest supply chain software acquisitions ever — Blue Yonder combines AI-driven demand sensing, inventory optimization, fulfillment, and transportation execution into a unified platform covering the complete supply chain lifecycle. The Luminate product suite uses machine learning and real-time data to enable autonomous supply chain decisions, reducing stockouts by up to 30%, cutting inventory costs by 10-15%, and improving on-time delivery by 20%. Customers include global leaders across retail (7 of 10 largest), manufacturing, food and beverage, and 3PL industries (8 of 10 largest). In 2026 Blue Yonder launched new AI-driven innovations bridging the historic gap between planning systems and execution reality, with retailers achieving unified planning across replenishment, allocation, and transportation. The platform covers demand sensing through last-mile delivery — where most supply chain AI vendors specialize in either planning or execution, Blue Yonder covers the complete value chain. Panasonic's industrial IoT and edge computing technology extends Blue Yonder's capabilities into physical operations, a competitive moat that pure-software competitors cannot replicate. Customers report 3-5x ROI on deployments, with $50B+ in customer freight value optimized annually.

o9 Solutions provides the AI-powered Digital Brain platform for integrated enterprise planning, connecting supply chain, commercial, and financial data into a unified decision-making engine. Founded in 2009 in Dallas, Texas by former i2 Technologies executives, o9 has reached $150 million in ARR and secured $300 million in strategic funding from Generation Investment Management and General Atlantic. The Digital Brain platform uses a proprietary enterprise knowledge graph to break down the data silos that plague traditional planning environments — enabling demand forecasting, supply planning, inventory optimization, revenue management, and integrated business planning (IBP) from a single platform. o9 serves Fortune 500 companies across consumer goods, retail, manufacturing, energy, and chemicals, with customers reporting 10-30% improvement in forecast accuracy, 20-40% reduction in safety stock, and 15-25% increase in service levels. The platform's IBP methodology creates a digital twin of the entire enterprise planning process, allowing companies to model supply, demand, finance, and strategy scenarios simultaneously. Major customer wins include global CPG leaders, automotive manufacturers, and energy companies replacing aging SAP APO and Oracle ASCP systems. The Generation Investment Management backing — co-founded by Al Gore — brings a distinctive ESG angle, with o9 helping customers model the carbon impact of supply chain decisions alongside financial outcomes. o9 was positioned in Gartner's Magic Quadrant for Supply Chain Planning Solutions as a leading challenger.

project44 is the world's largest supply chain visibility network, providing real-time transportation intelligence to manufacturers, retailers, and 3PLs across all transportation modes. Founded in 2014 and headquartered in Chicago, project44 has raised $912 million from investors including Emergence Capital, TPG, and Sapphire Ventures at a $2.7 billion valuation. The platform serves 1,200+ customers including Amazon, Maersk, P&G, General Mills, and Brenntag, tracking over 1 billion shipments annually across 220,000+ connected carriers spanning ocean, air, rail, FTL, LTL, and last-mile. project44's competitive moat is its network density: with 220,000+ carrier integrations, the platform provides visibility at a scale that takes years for competitors to replicate. Modal Stitching technology provides door-to-door tracking across all transport modes, while AI-powered ETAs and predictive analytics help shippers anticipate delays before they happen. In 2026, project44 acquired LunaPath.ai to enhance AI-native capabilities for proactive exception management and autonomous disruption response. Enterprise customers report 15-25% reduction in exception management costs, 10-20% improvement in customer OTIF metrics, and 30-40% reduction in carrier invoice disputes. The platform integrates natively with SAP TM, Oracle TMS, Blue Yonder, and major ERP systems. project44's network effects — more carriers create more data, more data creates better predictions, better predictions attract more shippers — create a defensible competitive position that strengthens with every new customer, with 127% net revenue retention validating deep customer value delivery.

FourKites is a leading AI-powered supply chain visibility and digital twin platform serving 1,600+ global brands across CPG, food and beverage, retail, and manufacturing. Headquartered in Chicago, FourKites has raised $243 million from investors including 8VC, CEAS Investments, GEODIS, and Qualcomm Ventures, and was the subject of a reported $600 million acquisition approach from SAP — validation of the platform's strategic value. The platform tracks over 1 million shipments daily across 6.4 million connected facilities, serving 9 of the top 10 CPG companies and 18 of the top 20 food and beverage companies globally, including Walmart Canada, Dow Chemical, Eastman, Meijer, PetSmart, and Coca-Cola. FourKites differentiates through digital twin capabilities: rather than simply tracking shipments, the platform builds a real-time model of the entire supply chain network, enabling scenario analysis for network disruptions, demand spikes, and capacity constraints. The AI-powered exception management system automatically identifies which shipment delays will actually impact customer service and routes alerts to the right team members, reducing alert noise by up to 80% versus legacy tracking systems. Integration coverage includes direct EDI connections to 800,000+ carriers and direct API integrations with Oracle TMS, SAP TM, and MercuryGate. FourKites has expanded into supply chain orchestration and inventory flow management, moving up the value stack from pure visibility into planning. Industry analysts at Gartner and IDC consistently rank FourKites as a leader in the real-time transportation visibility platform category, with customers reporting 25-35% reduction in detention and demurrage charges.

Socure is the leading AI-powered digital identity verification and fraud prevention platform, serving 3,000+ customers across financial services, fintech, government, healthcare, and e-commerce. Valued at $4.5B with $650M in total funding from Accel, T. Rowe Price, Scale Venture Partners, and Commerce Ventures, Socure surpassed $340M in ARR in Q1 2026 — a 62% year-on-year increase — with net dollar retention of 134%. Named to the CNBC Disruptor 50 list in May 2026 and expanding to 190 countries globally, Socure has cemented its position as the identity infrastructure layer for digital-first financial services. The company's RiskOS AI platform integrates identity verification (Socure Verify), fraud prevention (Socure Fraud), document verification, watchlist screening, and risk decisioning into a single unified API — enabling financial institutions to verify identities in milliseconds while preventing synthetic identity fraud, account takeover, and first-party fraud. Socure's predictive models are trained on the largest consortium of digital identity risk signals in the industry, including real-time device intelligence, behavioural biometrics, network analytics, and consortium fraud signals from thousands of financial institutions. In May 2026, Thomson Reuters announced a partnership combining its CLEAR identity and risk intelligence data with Socure's RiskOS for commercial and government customers. Socure's identity verification technology consistently outperforms legacy providers on approval rates, false positive rates, and fraud capture, making it the preferred platform for neobanks, crypto exchanges, and digital lenders seeking to balance customer conversion with fraud prevention.